Smilio Signature on counter – The benchmark Smiley satisfaction kiosk
Made in France, the Smilio Signature satisfaction kiosk offers you a turnkey satisfaction measurement solution to manage the customer or employee experience.
Used around the world, our benchmark kiosk is delivered to your home ready for use. This will allow you, based on customer reviews, to manage your store or service.
- Description
- Additional information
- Contents of the pack
- Support and assistance
- Technical characteristics
- Commitments & Delivery
How the satisfaction kiosk works
The Smiley Signature kiosk is very easy to use:
- Print out the question you want to ask customers. For example: “How do you find the atmosphere in the store? “,” Did you like the dish of the day? “,” how was the atmosphere at work today? “,”Did you appreciate the service offered to you?”
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Place the satisfaction kiosk in the appropriate location (your counter, ,your recepetion desk, your desk, your table, etc.).
- Ready to use ! The votes are transmitted for each press. You can view the results in real time from your cloud interface. The data can be viewed from any recent web browser. You can monitor your indicators from home, even when you are not present in your business premises.
Installation
The terminal is delivered in a fully equipped package which contains everything to assemble your terminal. You will see, it is easier and faster than putting together a Swedish wardrobe as a complete kit!
Connectivity
When ordering, you will be asked for the installation address of the terminal. We will thus choose the most suitable telecommunications network. If there is no network, we will offer you an alternative solution. If no solution exists, we will refund your order.
| Weight | 2 kg |
|---|
Contents of the pack
- The Smilio S – 4 smileys survey kiosk
- The A4 counter display unit
- 3 years of telecommunication subscription
- 3 years subscription to Satisio survey software
- Export data in Excel
- Standard dashboard
At the end of the 3 years, you remain the owner of the terminal, and you can choose to extend the experience by purchasing a new communication & viewing package.
Support and assistance
Our team is based in Aix-Les-Bains, in the heart of Savoie.
With us, you won’t be destitute in case of problems.
Josselin and his team welcome you on the phone during business hours if you encounter any problems.
Technical characteristics
Smilio S – 4 smileys survey kiosk
- Bi-mode communication LoRaWAN / Sigfox (EU863-870 – US902-928 – AS923)
- Original antibacterial treatment on the facade
- French manufacture and CE certification
- Material: antistatic/anti-UV polymer (ABS)
- Colour: White
- Dimensions in mm : lenght 180 x width 90 x height 35
- Weight : 400 g
- Presence of 3 pressing confirmation LEDs
- Up to 6 years battery life (provided)
- Battery models: 5 x 3.6 V AA Lithium Thionyle Chloride
- Waterproof (IP65) and resistant to extreme temperatures (-10°C to +45°C)
A4 counter display unit
- Composed of a white PVC plate and a transparent polycarbonate plate
- Mounting screws and screw covers provided
- Base equipped with non-slip pads
- Weight (without housing): 900g
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Fixing methods: to pose or to adhesive (double-sided)
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A4 poster: insertion of a poster under the transparent plate (dimensions 220 x 220 mm, not supplied))
Commitments & Delivery
- Delivery 10 jours
The Smilio S enclosures are delivered assembled with batteries only in Metropolitan France. Your order will be shipped within 10 working days upon receipt of payment. - Satisfied or reimbursedIf you are not completely satisfied with your purchase, you have 10 days from receipt of your package to return the Smilio S case in its original packaging. We will refund your order.
- Warranty 1 year Smilio S enclosures are guaranteed for one year under normal conditions of use. See our General Terms and Conditions for more information.
