News - Collecting customer feedback - tracking and business reporting

12/06/2023

Organizational changes at Skiply

We are pleased to announce the nomination of Mickaël Koenigsberg to the Sales Director position. After 5 years in the operation direction, Mickaël has developed an in-depth understanding of our customer’s expectations. His exceptional interpersonal skills will enable him to strengthen partnerships and drive business growth domestically and internationally. “For 5 years I have been accompanying our clients in the preparation and implementation of their projects as Operations Director. To meet these challenges, we put in place, with our teams an ecosystem enabling us to be responsive and to meet all needs. Now it’s time for me to deliver this […]

5/05/2023

Updates on the Ubiqod platform

The 0.4 version of the Ubiqod platform is now available and deployed for all users. This version brings many developments and features. New features Identification using the user’s phone : The Ubiqod platform allows for identifying people who are intervening in the field. Several methods make this possible: Entering a code on a mobile interface or a wireless terminal such as Smilio A Passing or detecting a badge on a mobile time clock such as Clock R / Clock S Systematic scanning of a personal QR code on the mobile interface Now, the administrator can activate the saving of the […]

30/03/2023

International Zero Waste Day : Let’s talk production

“We prioritize local production, even in a highly competitive and technological fields as ours.” On the occasion of the International Zero Waste Day, we asked Christophe, head of production service at Skiply, his point of view on the subject. Manon: Christophe, can you explain to us how and where the devices are made? Christophe: “All plastic casings are manufactured either in Roquemaure in the Gard department for Smilio A, or in the Savoy region for Smilio S and Ubiqod Key. The electronic cards are made in Savoie and Haute-Savoie. The only things we have produced outside France are the […]

15/03/2023

The second life of the Smilio terminals

The first life of the Smilio A: Since 2016, Skiply has been helping the facility managers and cleaning companies to manage field operations, whether it is to prove the passage of an agent on site or to automate service requests. Our clients often ask us to customize the terminals with their own clients’ colors. However, cleaning contracts often have a shorter duration than the lifespan of Smilio devices, and our clients may end up with devices that display the branding of a client they no longer have. The second life of the Smilio A: What can be done with these […]

26/01/2023

26/01/2023

What’s new on the Ubiqod platform

In 2022, Skiply launched a new Ubiqod platform allowing users to follow field staff activity with connected devices and secured QR codes. Ubiqod provides a way to send data from the field to any existing system. This new platform (https://app.ubiqod.com) will replace gradually the former one (https://admin.ubiqod.com). What’s new in 0.3 release? The dashboard was reworked for better lisibility and styling: New trackers counters New map to visualize your sites’ position Updated recent activities table to be clearer and to use input logs We added support for Smilio S and Smilio E in the platform, and the Skiply devices can […]

24/01/2023

24/01/2023

Skiply has become a sponsor of Chirpstack, the LoRaWAN Open Source network core

LoRaWAN®, the ecological and economical connectivity Over the past several years, wireless connectivity technologies for objects have proliferated. While WIFI and Bluetooth are still relevant for domestic use, they cannot meet the needs of professionals who must manage pools of several thousand objects in a reliable and secure way. For this, there are 2 major categories of networks: Cellular networks and their low-power derivates such as LTE-M or NB-IoT. Networks called Low Power Wide Area Networks (LPWAN) Each category has its advantages and drawbacks (Skiply also offers LTE-M solutions, particularly with the Clock R) Among LPWAN networks, LoRaWAN® offers several […]

24/11/2022

24/11/2022

Skiply conquers the US market with Microshare

Microshare Becomes Exclusive North America Reseller of Skiply Customer Feedback Devices. Partnership will result in cost savings for customers of Microshare’s washroom and on-demand cleaning solutions in North America and improved product availability and service for Skiply customers. The beginning In 2017, Skiply introduced, in a world premiere, a multi-year battery-powered standalone connected kiosk that combines 3 essential functions to ensure quality of service in physical locations: 😃 Customer, passenger and user satisfaction measurement, ✅ Proof of passage by magnetic badge, 🚩 Problem reporting, which allows cleaning or maintenance teams to know exactly when and how to intervene (unlike “Smiley” […]

11/07/2022

11/07/2022

Happy to be a Helium partner!

Collecting customer feedback can be as easy as pressing a button with Skiply The goal of the Skiply connected buttons is to ask less with more relevant questions. Our smiley kiosks offer you to have: Real-time monitoring, Very accurate informations, Real-time alerts, More votes than other solutions. Smilio terminals enable “on-the-spot” evaluation of the satisfaction of all your audiences. Reap the benefits that feedback offers you: +20% satisfaction, +15% revenue, -20% costs. We are now partner of the Helium Network Check out our interview to learn all about Skiply. Discover the Helium special offer to improve your customer’s experience Start […]

9/03/2022

9/03/2022

Connected buttons for Helium network

The Skiply range of connected buttons and terminals has been successfully tested on the Helium network. Every business in the world can now benefit from the advantages of these award-winning devices for: Field worker time clocking On demand services (Facility Management, hotels…) Satisfaction surveys in shopping centres, training centres, hospitals and clinics And much more. Wireless for years on Helium network Thanks to LoRaWAN technology, Skiply buttons are able to operate wirelessly for up to 6 years. The batteries are replaceable (size AA). Used for years on many LoRaWAN networks around the world, Smilio A and Smilio S devices have […]