News - Collecting customer feedback - tracking and business reporting

25/02/2022

25/02/2022

Discover the hands-free clock-in revolution

Skiply completes its range of on-site mobile employee clock-in solutions with a major innovation: the Clock R. From now on, cleaning companies and facility managers will be able to follow the passage of their team at the customers’s premises without any action on the part of the participants. How does Clock R work ? Easy to implement and use This easy-to-implement solution offers many advantages over conventional time clocks: The employee who intervenes on a customer site doesn’t need to perform any action: he can have the connected badge in his pocket, on his key or sewn into his work […]

29/01/2022

In 2022, Skiply evolves to better promote a job well done

7 years (already!) in the service of field workers Founded in 2015 in Le Châtelard, Savoie, Skiply has quickly become a global reference in connected objects. Every day, the Smilio satisfaction terminals collect thousands of votes from all over the world. Whether in hypermarkets, stores or airports, the kiosks offer a unique way to enhance the quality of the work of the field teams. In 2018, Skiply is evolving to offer technology solutions that allow cleaning and facility management companies to prove the passage of personnel at client sites. In 2020, in the midst of the COVID crisis, we filed […]

8/12/2021

8/12/2021

Update on the adoption of the QR code for professional uses

Unquestionably, the QR code has entered the daily life of people all over the world with the Sanitary Pass. To be convinced, simply consult the search trends for the term “QR code” on Google Trends : terme “QR code” sur Google Trends : This unexpected notoriety of small black squares among the general public has not been without consequences on its use in professional world. Now, unlike RFID, everyone knows how to scan and use a QR code. Here is a quick overview of the most common uses. The QR code for pointing While QR code pointing solutions are now […]

2/12/2021

Measurement of the quality of service at reception: a major issue for physical places

For service providers in charge of providing hospitality in businesses and public places, measuring the quality of the service offered is essential. Fortunately, current technologies now make it possible to do so at a lower cost and without constraints. Why are traditional devices not suitable for reception? When you are in charge of hosting a business or a public place, it is very difficult to assess whether the people received are satisfied with the service. Indeed, this would require having the contact details of visitors, which is not always possible, and not well accepted. In addition, devices such as tablets […]

10/08/2021

New video : track time in the field with Toggl and Smilio buttons

There are several solutions in the market to track time on projects for office workers. Toggl is one of them. Now, with Ubiqod and connected buttons, it is even easier to track time in the field.

10/03/2021

10/03/2021

New service: QR code satisfaction survey

Skiply’s survey terminals are an excellent way to measure customer, passenger and visitor satisfaction in public places. With them, you can collect thousands of votes effortlessly. In addition to the terminals, Skiply has always offered QR codes that allow users to express the reason for any dissatisfaction they may have. Now you can create and manage these QR codes yourself, and redirect your customers according to their level of satisfaction: to a public review site when they are satisfied, or to a promotional page for others. Setting up a customer survey in real-time and in context now takes less than […]

7/03/2021

7/03/2021

COVID solution: traceability of disinfection for public transportation

Traceability of cleaning and disinfection services in COVID times: a key issue To overcome the health crisis we are going through, traceability is key. Traceability is not only for people. More than ever, monitoring cleaning and disinfection services is becoming a decisive issue. This is why Skiply brings to the market a traceability solution adapted to goods, easy to use and universal, based on the Work OS monday.com. It will be offered in particular to monitor the disinfection of buses and public places, and can be deployed in a few weeks in all companies and places. A clear and operational […]

18/02/2021

18/02/2021

Already 1 million votes collected at Kansai airports in Japan

Since 2019, Skiply has been equipping Kansai airports in Japan, including Osaka International Airport. And already 1 million passenger feedback has been collected thanks to Smilio satisfaction kiosks. For this project, Smilio A terminals were chosen, a choice assumed by the customer for the device’s compatibility. And that did not seem to slow down the passengers, who voted massively on the terminals. Several hundred kiosks have been installed by our local partner Sojitz, and kiosk communication is provided by the Sigfox network. Equipped airports have been cited many times as benchmarks in terms of passenger satisfaction. Further proof that the […]

9/02/2021

9/02/2021

Zapier IoT: connect your devices to your favorite apps at scale

In IoT projects, integration is the key to success. With the new official Ubiqod Integration for Zapier, the owner of Smilio IoT buttons can use their data themselves, without an intermediary. 3,000+ apps are available to automate your work and build the value chain of your dreams. What is Zapier? Zapier is a no-code tool that helps non-developers to connect applications without writing a single line of code. With Zapier, you can send emails, store data into Airtable or Google Sheet, send SMS or post a message automatically to Slack. Possibilities are endless. How it works? Zapier will receive the […]