Smilio S – wireless smiley face survey kiosk
Collecting user satisfaction in real time
The use of smiley face survey terminal (also called smiley face polling stations, SPSs) has had a rapid growth as a means of automatically and efficiently collecting user satisfaction in airports, restrooms, museums, and retail.
- Description
- Additional information
- Technical details
- Accessories
- Choice of network
- Commitments & Delivery
Principle of a smiley face survey
Traditional surveys annoy customers with a long list of questions that must be answered all at once. With wireless smiley face survey terminals, they only have to press one button when and where they are living an experience on their journey. Results are sent to the server in real time – you don’t have to wait days to track user satisfaction.
Autonomous on batteries for years
Smilio S survey terminals are low-consumption devices that can operate for years on batteries. You don’t need to place it near an outlet. You can easily position it in the customer flow, even if it is on a counter or on the wall. We provide a long range of accessories to adapt the devices to your situation.
Much cleaner than tablet survey stations
Tablet survey terminals always look dirty. This is because fingerprints are always visible. Smilio S kiosks are easy to clean, because they are waterproof (IP65). Fingerprints are not visible, and keyboards are treated against viruses and bacteria (datasheet available on demand).
Use customer satisfaction as a management tool
With Smilio S smiley face terminals, you likely have trusted indicators to know your customers better, to enhance their loyalty and improve your quality of service. But you can also use real-time data to motivate and manage your team with satisfaction indicators.
Technical details of the smiley face survey terminal
- Dual mode Sigfox / LoRaWAN wireless technology. No wifi, no 3/4G, no infrastructure work required before installation
- “Proof of Presence” Technology: integrated magnetic sensor for staff time-stamping
- Buttons without moving parts + antibacterial treatment = record hygiene and durability
- Up to 6 years battery life (not included)
- Inopportune voting filtration system
- Remote configuration via Downlink
- Indoor or outdoor installation (IP65)
- Resistant to temperatures from -10°C to +45°C
- Large range of accessories
| Weight | 0,4 kg |
|---|
Technical details
- Communication: LoRaWAN / Sigfox networks (EU863-870 – US902-928 – AS923)
- Antibacterial treatment
- “Proof of Presence” Technology: integrated magnetic sensor for staff time-stamping
- Remote configuration via Downlink
- Multiple fixing possibilities (horizontal/vertical)
- Made in France and CE certified
- Material: antistatic and anti-UV ABS polymer
- Box color: white
- Dimensions: 180 x 90 x 35 mm
- Weight: 400 g
- 3 LED lights for the confirmation of votes
- Up to 6 years battery life (not included)
- Battery type: 3,6 V AA Lithium Thionyle Chloride (x5)
- Hermetic (IP65) and Resistant to temperatures from -10°C to +45°C
Accessories
Smilio S survey terminal can attach itself to almost any type of vertical or horizontal surface, with screws or double-sided adhesive tape.
A comprehensive range of display units, stands and accessories can help you interact as effectively as possible with your customers.
Choice of network
- Smilio terminals are operating on special networks dedicated to connected objects: Sigfox and LoRaWAN.They are wireless and independent from mobile/Internet networks and can be placed whereever you decide, without any constraint.
Options
- You wish to broadly deploy our solutions and receive discounted prices.
- You already have a subscription to an IoT network and prefer to acquire our terminals without any communication package.
- Your use case requires the development of a customized connected keypad, that matches your brand image.
- You wish to be informed in real time when customers are dissatisfied of your services quality.
- Your teams need to visualize the collected data in tailored dashboards with your own KPIs.
- You would like to connect your buttons to real-time “services on demand” and/or follow the interventions of your field staff thanks to reliable and accurate data.
For all these issues that require a personalized approach, Skiply can help you define and implement a tailor-made solution!
Commitments & Delivery
- Delivery 10 days
Smilio S devices are delivered assembled, without batteries. Shipping will be processed within 10 working days after the receipt of your payment. - Satisfied or your money-back
If you are not completely satisfied with your purchase, you have 10 days from receipt of your package, to return the Smilio S device to us in the original packaging. - 1 year warranty
Smilio S smiley terminals are guaranteed for one year on the assumption of correct use. Consult our Terms & Conditions of Sales for more information.
