Smilio S – 4 thumbs
Real-time monitoring of customer experience
The Smilio S 4 Thumbs is a compact yet powerful dual-question survey terminal. Thanks to this device, you can instantly ask customers two questions in your shop or facility, such as about service quality and waiting time.
- Description
- Additional information
- Technical details
- Accessories
- Choice of network
- Commitments & Delivery
With its four connected buttons, the Smilio S survey terminal can be used to conduct continuous surveys “on the spot”, in all sorts of public spaces. The principle is simple: ask a direct question to users to which they can answer with a simple touch of a finger depending on their level of satisfaction. Placed in the middle of traffic, Smilio terminal offers record voting rates and is unrivalled in collecting both real-time and continuous opinions autonomously.
The results are available a few minutes only after the first votes, and are consulted in Excel files or dashboards. Thanks to our Smilio web interface, you can easily create new surveys, manage your terminals and compare the results of your different campaigns. With Smilio, you likely have trusted indicators to know your customers better, to enhance their loyalty and improve your quality of service.
Unique benefits:
- Dual mode Sigfox / LoRaWAN wireless technology. No wifi, no 3/4G, no infrastructure work required before installation
- “Proof of Presence” Technology: integrated magnetic sensor for staff time-stamping
- Buttons without moving parts + antibacterial treatment = record hygiene and durability
- Up to 6 years battery life (not included)
- Inopportune voting filtration system
- Remote configuration via Downlink
- Indoor or outdoor installation (IP65)
- Resistant to temperatures from -10°C to +45°C
| Weight | 0,4 kg |
|---|
Technical details
- Communication: LoRaWAN / Sigfox networks (EU863-870 – US902-928 – AS923)
- Antibacterial treatment
- “Proof of Presence” Technology: integrated magnetic sensor for staff time-stamping
- Remote configuration via Downlink
- Multiple fixing possibilities (horizontal/vertical)
- Made in France and CE certified
- Material: antistatic and anti-UV ABS polymer
- Box color: white
- Dimensions: 180 x 90 x 35 mm
- Weight: 400 g
- 3 LED lights for the confirmation of votes
- Up to 6 years battery life (not included)
- Battery type: 3,6 V AA Lithium Thionyle Chloride (x5)
- Hermetic (IP65) and Resistant to temperatures from -10°C to +45°C
Accessories
Smilio S can attach itself to almost any type of vertical or horizontal surface, with screws or double-sided adhesive tape.
A comprehensive range of display units, stands and accessories can help you interact as effectively as possible with your customers.
Choice of network
Smilio terminals are operating on special networks dedicated to connected objects: Sigfox and LoRaWAN.
They are wireless and independent from mobile/Internet networks and can be placed whereever you decide, without any constraint.
Before making your purchase, make sure that the area in which your terminal will be installed, is covered by one of our partner operator:
Options
- You wish to broadly deploy our solutions and receive discounted prices.
- You already have a subscription to an IoT network and prefer to acquire our terminals without any communication package.
- Your use case requires the development of a customized connected keypad, that matches your brand image.
- You wish to be informed in real time when customers are dissatisfied of your services quality.
- Your teams need to visualize the collected data in tailored dashboards with your own KPIs.
- You would like to connect your buttons to real-time “services on demand” and/or follow the interventions of your field staff thanks to reliable and accurate data.
For all these issues that require a personalized approach, Skiply can help you define and implement a tailor-made solution!
Commitments & Delivery
- Delivery 10 days
Smilio S devices are delivered assembled, without batteries. Shipping will be processed within 10 working days after the receipt of your payment. - Satisfied or your money-back
If you are not completely satisfied with your purchase, you have 10 days from receipt of your package, to return the Smilio S device to us in the original packaging. - 1 year warranty
Smilio S terminals are guaranteed for one year on the assumption of correct use. Consult our Terms & Conditions of Sales for more information.
