Smilio S – connected survey kiosks
Smilio S is a connected survey terminal operating on IoT networks. It can collect thousands of customer feedback each day.
The Skiply customer survey terminals revolutionize in-store experience measurement thanks to their low-energy wireless technology (LoRaWAN / Sigfox). No more need to ask 15 questions to your customers in an endless survey: ask the right questions in the right places and immediately improve your service quality.
Unlike old tablet-based terminals, Skiply satisfaction terminals are robust and require no maintenance or updates. This way, you avoid breakdowns, damage, and theft, ensuring years of hassle-free service.
With their customizable antibacterial keyboard with up to 5 buttons, satisfaction terminals can be tailored to the specific needs of each public-facing establishment. With the broadest range of mounting options on the market and a compact size, the terminals can be placed anywhere: at the checkout, near the exit, on the wall…
Smilio S survey kiosks offer unique benefits:
Dual-mode: communicates on the LoRaWAN and Sigfox networks
Remotely configurable via Downlink
Energy-efficient
Lifespan up to 6 years
Products and services 100% customisable
Smilio S survey kiosks have unique characteristics:
Dual-mode: communicates on the LoRaWAN and Sigfox networks
Remotely configurable via Downlink
Energy-efficient
Lifespan up to 6 years
Products and services 100% customisable
Why connected survey kiosks?
Today, knowing what customers think is essential for building loyalty and increasing the value of the average basket. Many means are implemented by businesses and public places to collect these opinions. Unfortunately, these means are expensive, and do not always improve. Indeed, the results of a traditional survey are often known several months after the end of the survey.
Hot satisfaction survey kiosks work in a whole different way: by giving you real-time results, without annoying customers with long and painful surveys, they allow you to quickly test ideas for improvement and measure the effects only a few days after their implementation. These methods, inspired by e-commerce, have proven their effectiveness in the retail sector, airports, and all places open to the public (museums, public services, shopping malls, etc.).
Smilio S terminals also allow the Net Promoter Score to be transposed thanks to their scale of up to 5 buttons.
Connected to your favorite survey software
The Skiply survey kiosks generate data that can be viewed in different ways:
- Using the Satisio survey software offered by Skiply (recommended for simple surveys up to 10 terminals)
- Using BI Skiply solutions, with dashboards created with Google Data Studio and tailor-made alerts
- By sending the data to your own BI systems through our API. You can, for example, visualize your data on Microsoft Power BI, or even on… Excel!
